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Production support

A prototype that works on the bench is not yet a product that a factory can build a thousand times. We take designs through the changes production needs, and support your manufacturer through the first runs. More than 500,000 production units have been built on our designs.

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What we can take on

  • A design-for-manufacture review before the first production run.
  • Test jigs and a production test sequence that someone other than the designer can run.
  • A production BoM with second sources and a lifecycle check on every part.
  • Coordinating builds with manufacturing partners for small and mid-size volumes.
  • A handover pack for your own contract manufacturer.
  • Designing for CE and RoHS, and preparing for testing at an accredited lab.
  • Finding the cause of failures that show up after launch.

What changes between prototype and production

Firmware needs updates that cannot brick a device, unique credentials per unit, and logs that can be read remotely. The board needs test points, a jig, placement and footprints the factory's process can handle, and parts that will still be available in a year. The enclosure needs an ingress rating that suits the site, and room for heat.

Each unit also needs an identity: a serial number, its credentials and its link to a customer account, set at the factory or at installation. We design that step with you, because it is hard to add later.

Working with your manufacturer

We prepare files to your manufacturer's rules, take part in the first article review, and stay available during the first production runs. If you do not have a manufacturer yet, we can suggest partners in India that suit your volumes and the type of board.

What you get

  • A production-ready BoM, Gerbers, pick-and-place and assembly drawings.
  • A test jig and a written test procedure.
  • Firmware release and provisioning instructions for the factory.
  • Support during the first production runs.

For your engineers

Parts, protocols and tools we use for this work. The full list is on the technologies page.

  • Test jigs
  • Production BoMs
  • Second sourcing
  • Pick-and-place and Gerbers
  • STEP and DXF
  • Device provisioning
  • OTA updates
  • CE and RoHS design support

Questions about this

Do you manufacture the boards yourselves?

We do not run our own factory. We coordinate builds with manufacturing partners, or support your contract manufacturer with the files, the test jig and help on the first runs.

Can you help with certification?

We design for CE and RoHS, run checks before formal testing, and prepare the documents. Formal tests are done at accredited labs, and we can support you through them.

Our product is already in production and failing in the field. Can you help?

Yes. We start with returned units and logs if you have them, find the cause, and propose a fix that can go into the next production batch and, where possible, into units already sold through a firmware update.

Related

Tell us what you are building.

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